Information We Collect
When you submit a booking request through our website, we collect the following personal information:
- Your full name
- Email address
- Selected service details
How We Use Your Information
We use the information you provide to:
- Process and confirm your booking requests
- Communicate with you regarding your service
- Send booking confirmations and collection reminders
- Improve our service quality
Data Storage and Security
Your personal data is stored securely and is only accessible to authorised personnel who require it to fulfil your service request. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, or destruction.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are typically retained for accounting purposes for a period of six years.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties. This excludes trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
Cookies
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings. For detailed information, please refer to our Cookies Policy.
Your Rights
Under data protection legislation, you have the right to:
- Request access to your personal data
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: [email protected]
Address: 142 Kensington High Street, London, W8 7RL, United Kingdom
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.